If you run a salon or spa in Delhi — from a single chair in Lajpat Nagar to a five-outlet chain across GK, Saket, and Gurgaon border — you've probably tried Interakt for WhatsApp marketing. It works as a broadcast tool. But most Delhi salon and spa owners we talk to hit the same wall: Interakt is a messaging platform, not a CRM built for the rhythm of a beauty business. No rebooking logic. No stylist-level attribution. No understanding that a client who got a keratin in February is due for a touch-up in April.
Niyati is built differently. It's an AI CRM designed for salon and spa operators in Delhi NCR who want to stop paying for broadcast credits and start recovering the revenue sitting in their no-show list.
Interakt is a solid WhatsApp Business Solution Provider. It's not a problem that it exists — the problem is that salons use it as if it were a CRM. Here's what changes when you move to Niyati:
A salon in Khan Market doesn't run like a D2C brand sending promo blasts. Your marketing is your chair calendar. Niyati's AI agents work on that reality:
We've migrated salon and spa groups in Hauz Khas, Connaught Place, Greater Kailash, Pitampura, Dwarka, and the Noida–Gurgaon belt. The move usually takes 5–7 working days:
You don't lose history. You don't lose your number. You don't lose the clients you've spent years building.
Q: Is Niyati cheaper than Interakt for a single-outlet Delhi salon?
For most single-outlet salons doing 400–1,200 appointments a month, Niyati ends up 20–35% cheaper once you factor in Interakt's per-conversation fees plus Meta's charges. We'll run the math on your last 90 days during the audit.
Q: Can I keep my existing WhatsApp Business API number?
Yes. We handle the BSP migration. Your Delhi clients will not see any change in the sender — same number, same display name, same green tick if you have it.
Q: Does Niyati work with my booking software (Zenoti, Fresha, Salonist)?
Yes. Native integrations with all three, plus an open API. If you're on a custom CRM or Google Sheets, we have a setup path for that too.
Q: Do you support Hindi and Hinglish templates?
Yes. Our AI writes and A/B tests Hindi, English, and Hinglish variants — which matters for salon clients across Delhi NCR who respond to different tones depending on location and price point.
Before you switch, find out exactly how much revenue your current Interakt setup is missing. Our team will pull your salon's data and show you — client by client — where rebookings, package renewals, and walk-in conversions are being dropped.