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Refund Policy
Last updated: March 31, 2026
30-Day Money-Back Guarantee
If CRM Astra OS doesn't deliver value in your first 30 days, we'll refund every rupee. No questions asked.
How It Works
- Your 30-day guarantee starts from the date of your first payment
- If you're not satisfied for any reason, contact us within 30 days
- We'll process a full refund to your original payment method
- Refunds are processed within 5-7 business days
After 30 Days
- Monthly subscriptions can be cancelled at any time
- Cancellation takes effect at the end of the current billing period
- No refunds for partial months after the 30-day guarantee period
- Your data will be retained for 30 days after cancellation, then permanently deleted
How to Request a Refund
Contact us through any of these channels:
Exceptions
- Refunds do not cover third-party costs (WhatsApp Business API fees, Razorpay transaction fees)
- Accounts terminated for Terms of Service violations are not eligible for refund
Astra Space • Bhopal, India